Menu
Propelair

Dubai Marina Mall’s approach to ESG washrooms includes Propelair OneThreeFive

Dubai Marina Mall upgraded 165 toilets to Propelair toilets, delivering an 83% reduction in water use. The project saves 38.4 million litres annually, cuts 15.9 tonnes CO₂, and generates AED 430,006 yearly savings, achieving a rapid 1.8-year payback while reducing operational risk across high-traffic retail environments in Dubai.

Client Profile

Dubai Marina Mall is a flagship retail and leisure destination based in Dubai, UAE, attracting millions of international visitors each year. As a high-traffic commercial shopping centre, water efficiency is critical to controlling operational costs, reducing environmental impact, and supporting Dubai’s wider sustainability and resource-resilience objectives without compromising visitor experience.

Challenges / Pain Points

Dubai Marina Mall was challenged by high water consumption from outdated toilets that drove spiking utility bills and undermined cost control. Pressure to improve ESG performance, and the operational burden of legacy flush systems made efficient, reliable washroom infrastructure a strategic priority for this busy retail centre.

The Propelair Solution

Dubai Marina Mall installed 165 Propelair OneThreeFive  toilets, chosen for their ultra-low 1.35 L flush volume. Integrated asset tracking enables real-time monitoring of performance and maintenance needs, while the system’s efficiency drives significant carbon savings. These features deliver reliable hygiene, lower utility and servicing costs, and help the centre meet sustainability goals through measurable water and energy reductions without sacrificing user experience.

Ready to see how much water and money your washroom could save?  Calculate your water savings

Metric: Water per flush
Before: ~9 litres per flush
After: 1.35 litres per flush
Improvement: Up to 85% reduction per flush
Metric: Annual water use
Before: ~46.3 million litres
After: ~7.9 million litres
Improvement: 38.4 million litres saved per year (83%)
Metric: Costs
Before: High and rising water utility costs
After: AED 430,006 per year
Improvement: 1.8-year payback, strong ROI, reduced maintenance spend
Metric: Carbon
Before: Higher indirect emissions from water treatment
After: 15.9 tonnes CO₂ per year
Improvement: 15.9 tonnes CO₂ avoided annually

Dubai Marina Mall reduced restroom water use by 83%, cutting consumption from approximately 46.3 million litres to 7.9 million litres per year. With 38.4 million litres saved annually, this dramatic decrease not only supports operational sustainability but also delivers substantial cost and resource efficiency gains for the high-traffic retail destination.

The Mall now saves AED 430,006 per year in utility costs after Propelair’s OneThreeFive installation, with a payback period of just 1.8 years. The centre also benefits from lower maintenance expenses thanks to reduced plumbing issues, improving ROI while stabilising operational budgets and enhancing long-term financial sustainability.

Dubai Marina Mall manage to cut 15.9 tonnes of CO₂ emissions annually through its Propelair toilet upgrade, directly supporting its sustainability goals and ESG reporting. The dramatic water and energy reductions enhance environmental performance, reduce resource strain, and provide quantifiable metrics that strengthen corporate responsibility initiatives while lowering the centre’s overall operational footprint.

Operational resilience: Dubai Marina Mall benefits from reduced unplanned downtime in high-traffic washrooms, improving day-to-day operational continuity.
Faster, smarter maintenance: Asset tracking allows maintenance teams to identify issues early, reduce reactive callouts, and plan servicing more efficiently.
Improved hygiene standards: The closed-lid, antimicrobial additive on the latch and the powerful air-assisted flush improves bowl clearance and cleanliness, supporting higher hygiene expectations in busy retail environments.
Enhanced user experience: A modern, reliable flush system delivers consistent performance, reducing user complaints and improving overall washroom perception.
Reduced odours: The system isolates waste effectively, helping minimise odours in heavily used public washrooms.
Retrofittable solution: Propelair toilets integrate into existing plumbing and layouts, enabling Dubai Marina Mall to upgrade without major structural disruption.