Executive Summary
Menlyn Mall, a Pareto Limited owned centre in Gauteng, sought a sustainable and cost-effective way to reduce rising water consumption across its busy commercial washrooms. Traditional 9-litre flush toilets were generating excessive utility costs, unnecessary water waste, and operational inefficiencies. In 2025, the mall installed 148 Propelair units using just 1.5 litres per flush. The result: an 83% water-saving rate, 32 million litres conserved annually, and over R1.3 million in yearly cost savings.
Client Profile
Menlyn Mall is one of Gauteng’s largest and most visited retail destinations, accommodating thousands of daily visitors. As a high-footfall commercial property, it relies heavily on efficient, reliable washroom infrastructure. Water efficiency is essential to lowering operating costs, meeting ESG expectations, and reducing pressure on regional water resources.
Challenges / Pain Points
Before installing Propelair, Menlyn Mall faced significant operational challenges. The mall’s traditional 9-litre flush toilets were driving high water usage, resulting in elevated municipal bills and inefficient resource consumption. A property of this scale experiences continuous washroom traffic, and inefficient toilets can trigger recurrent blockages, increased downtime, and poor user experience. Rising water tariffs and ESG pressure added to the urgency. The mall needed a solution that addressed inefficient toilets, commercial washroom issues, hygiene concerns, and escalating maintenance requirements without disrupting daily operations.
The Propelair Solution
To resolve these challenges, Menlyn Mall installed 148 Propelair high-performance toilets across its washrooms in 2025. Propelair’s technology uses just 1.5 litres per flush, replacing the mall’s previous 9-litre units and instantly reducing consumption. In addition to ultra-low-water usage, the solution includes Propelair’s advanced hygiene features and fast-flush system, designed specifically for busy environments. With powerful air-flush performance, reduced splashback, and minimal maintenance requirements, the Propelair system ensures operational resilience while significantly cutting water demand. The retrofit-friendly installation allowed the mall to upgrade without major structural changes, making it an efficient transition toward sustainable washroom technology.
Want to reduce water use, cut operating costs, and improve ESG performance? Contact Propelair for a customised assessment for your commercial or residential building.
